Yaceen COD puts new COD orders in a confirmation queue. Call or WhatsApp the buyer in one click, ship only what's confirmed, and stop customers who keep refusing parcels.
No account · No API key · No monthly WhatsApp fees
Every parcel that comes back unpaid is shipping, packaging and stock you paid for nothing.
Delivery companies charge you to deliver and again to return a refused parcel.
Products travel for days on orders that were never serious, while real buyers wait.
Customers who refused once often order again with the same phone number.
A simple step between "order placed" and "order shipped".
New COD orders wait in "Awaiting confirmation" and their stock is reserved.
WooCommerce → Yaceen COD lists every order to confirm, oldest first.
One click opens WhatsApp with the order details already written.
Confirmed orders go to Processing; "No answer" counts attempts.
Mark a parcel "Refused at delivery": stock returns and the phone is flagged.
Every COD order waiting for confirmation, with everything an agent needs on one line.
Confirmations, cancellations and missed calls are added to the order notes with the agent's name, so you always know who did what.
Customers are recognized by phone number however they type it: 06…, +212…, 00212… After the number of refusals you choose, cash on delivery is turned off for that phone.
Built for stores that sell with cash on delivery, in Morocco and everywhere COD is the norm.
Message template with {name}, {order}, {items} and {total}. Sent from your own WhatsApp.
"Awaiting confirmation" and "Refused at delivery", visible everywhere in WooCommerce.
Reserved while you call, returned automatically on cancel or refusal.
See at a glance which customers already refused or cancelled orders.
Choose after how many refusals cash on delivery is turned off for a phone.
Compatible with HPOS, the block checkout and the classic checkout.
Start free. Pro is coming for stores that want more.
No. The WhatsApp link opens a chat with the customer and the message already written; your agent presses Send. That keeps it free and avoids WhatsApp API approval.
Yes, with any payment method except cash on delivery. Set the threshold to 0 to never block anyone.
It works with the WooCommerce block checkout and the classic checkout, and with both order storage modes (HPOS and classic).
They keep their normal status. Risk history starts counting from orders that go through Yaceen COD.
Anyone who can edit orders (Shop Manager and Administrator). Only users who can manage WooCommerce can change the settings.
No. Nothing leaves your site unless an agent clicks a WhatsApp link, which opens WhatsApp with that customer's order message.
Install Yaceen COD in two minutes and confirm your next order today.